Delivery & Returns Policy

Free Delivery:

  • Free delivery to any Kenyan Address.
  • Delivery within 3 days or within 24 Hours for Nairobi addresses.
  • All items are shipped from our Nairobi warehouse 
  • Orders from within Nairobi are shipped using private courier directly to your front door.
  • Orders from outside of Nairobi are shipped with G4S courier. 
  • Same day delivery is a possibility within Nairobi - call 0114383767 and we will do our best to make this happen if required (At a cost of 1,000/-).


  • Return any product within 60 days of receipt for exchange or full refund (You have until at least the end of Jan for Xmas presents) 
  • All we ask is that you send us the products in the same condition in which you received them (I.e. in a re-sellable condition). Items can be unpacked and tried on, they must just not be obviously worn or damaged.
  • Customer is responsible for return postage/delivery costs.
  • Please contact in order to return an item.
  • Refunds or exchanges will be processed within 48 hours of the return arriving at our warehouse. In the case of an exchange, please allow another 2 - 3 days to receive the replacement. In the case of a refund, please allow another 5 working days for the refund to appear on your payment card.
  • If you have any questions please contact us -